CUSTOMER SERVICE EXECUTIVE

at Naushiba Enterprises
Location Dubai, United Arab Emirates
Date Posted June 14, 2019
Category ADMIN JOBS
Job Type Full-time

Description

We needed experienced candidates for the post of Customer Service Executive in Dubai. Candidates who meets job requirements can apply.

Industry: Telecommunication

Job Details:

  • Support the development and implementation of customer service procedures, policies and standards.
  • Enable business growth by supporting additional sales to existing customers.
  • Drive and improve Customer Experience by ensuring high level of engagement and retention with customers.
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
  • Resolve product or service problems by clarifying the customer's complaint.
  • Work with customer service manager to ensure proper customer service is being delivered.

Job Requirements:

  • Bachelor degree holder.
  • Strong phone contact handling skills.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize and manage time effectively.
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