|Location||Abu Dhabi, United Arab Emirates|
|Date Posted||July 10, 2019|
We needed Customer Service Executive to fill the position in Abu Dhabi. Interested candidates can apply.
- Identify and assess customers needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Meet personal/customer service team sales targets and call handling quotas.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Bachelor degree or equivalent.
- Good command in written and spoken English.
- Strong attention to detail with a high degree of accuracy.
- Strong process orientation and analytical and deductive reasoning skills.
- Customer and result oriented, be proactive and speak up.
- Expertise in MS Office is a definite advantage.