CUSTOMER SERVICE EXECUTIVE

at Precision Corp
Location Abu Dhabi, United Arab Emirates
Date Posted July 10, 2019
Category ADMIN JOBS
Job Type Full-time

Description

We needed Customer Service Executive to fill the position in Abu Dhabi. Interested candidates can apply.

Industry: Telecommunication

Job Details:

  • Identify and assess customers needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Meet personal/customer service team sales targets and call handling quotas.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts and file documents.

Job Requirements:

  • Bachelor degree or equivalent.
  • Good command in written and spoken English.
  • Strong attention to detail with a high degree of accuracy.
  • Strong process orientation and analytical and deductive reasoning skills.
  • Customer and result oriented, be proactive and speak up.
  • Expertise in MS Office is a definite advantage.
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