|Location||Dubai, United Arab Emirates|
|Date Posted||July 27, 2020|
Looking for a Customer service executive to fill the position in Dubai. Candidate who are interested can send CV.
- Contact potential or existing customers to inform them about a product or service using scripts.
- Enter and update customer information in the database
- Answer questions about products of the company.
- Ask questions to understand customer requirements and close sales.
- Take and process orders in an accurate manner.
- Direct prospects to the branches and arrange appointments for them .
- Keep records of calls and sales and note useful information
- Handle grievances.
- Degree holder with experience in the similar role.
- Proven track record of successfully meeting sales quota over the phone.
- Excellent knowledge of English.
- Ability to learn about products and services and describe/explain them to prospects.
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.