CUSTOMER SERVICE EXECUTIVE

at Naushiba Enterprises
Location Dubai, United Arab Emirates
Date Posted July 27, 2020
Category ADMIN JOBS
Job Type Full-time

Description

Looking for a Customer service executive to fill the position in Dubai. Candidate who are interested can send CV.

Job Details:

  • Contact potential or existing customers to inform them about a product or service using scripts.
  • Enter and update customer information in the database
  • Answer questions about products of the company.
  • Ask questions to understand customer requirements and close sales.
  • Take and process orders in an accurate manner.
  • Direct prospects to the branches and arrange appointments for them .
  • Keep records of calls and sales and note useful information
  • Handle grievances.

Key Requirements:

  • Degree holder with experience in the similar role.
  • Proven track record of successfully meeting sales quota over the phone.
  • Excellent knowledge of English.
  • Ability to learn about products and services and describe/explain them to prospects.
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
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