DESKTOP SUPPORT ENGINEER

at Oastana Group
Location Dubai, United Arab Emirates
Date Posted March 23, 2020
Category INFORMATION TECHNOLOGY JOBS
Job Type Full-time

Description

We are looking for a Desktop support Engineer to fill the position in Dubai. Candidate who are interested can apply.

Job Details:

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Respond to queries either in person or over the phone.
  • Respond to email messages for customers seeking help.
  • Install, modify, and repair computer hardware and software.
  • Run diagnostic programs to resolve problems.
  • Install computer peripherals for users.
  • Run reports to determine malfunctions that continue to occur.
  • Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.

Job Requirements:

  • Bachelor Degree in Computer Science or any related field.
  • Experience in resolving the most complex technical issues including hardware, software and network support.
  • Superior multi-tasking skills and a high level of resourcefulness.
  • High degree of professionalism and strong personal interaction skills.
  • Extensive experience responding to onsite service requests and trouble incidents.
  • A high degree of flexibility and the ability to positively respond to changes in work requirements and work flow.
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