|Location||Abu Dhabi, United Arab Emirates|
|Date Posted||June 11, 2019|
We are hiring Service Engineer to fill the position in Abu Dhabi. Applicants who are interested can apply.
Industry: Technical Service
- Groom and Support Dealer Service Team.
- Provide Technical Support to the Customer.
- Ensure total Customer satisfaction generate the Feel good factor
- Implement ECBs & Technical Changes as per PC Guidelines.
- Organize Service Camps/Road Shows
- Retain existing Customer Loyalties.
- Generate Spare Parts Business.
- Special focus on Manpower development of the dealers.
- Analyse escalated customer-related problems and work with dealer team to resolve them.
- Review measures and take corrective action in coordination with Regional Service Manager.
- Analyse factors causing dissatisfaction among customers,
Compliance with Corporate Guidelines.
- Perform any other tasks given by supervisor from time to time
- Comply with the policies and procedures communicated from time to time
- Diploma/Bachelor in Engineering.
- Four years experience in the servicing of Construction Equipment.
- A self motivated & open personality combined with strong leadership & communication skills.
- Capacity to build good relations with customers and team members.
- Techno commercial acumen and understanding of After market business.