SERVICE ENGINEER

at Oswin HR Solutions
Location Abu Dhabi, United Arab Emirates
Date Posted June 11, 2019
Category ENGINEERING JOBS
Job Type Full-time

Description

We are hiring Service Engineer to fill the position in Abu Dhabi. Applicants who are interested can apply.

Industry: Technical Service

Job Details:

  • Groom and Support Dealer Service Team.
  • Provide Technical Support to the Customer.
  • Ensure total Customer satisfaction generate the Feel good factor
  • Implement ECBs & Technical Changes as per PC Guidelines.
  • Organize Service Camps/Road Shows
  • Retain existing Customer Loyalties.
  • Generate Spare Parts Business.
  • Special focus on Manpower development of the dealers.
  • Analyse escalated customer-related problems and work with dealer team to resolve them.
  • Review measures and take corrective action in coordination with Regional Service Manager.
  • Analyse factors causing dissatisfaction among customers,
    Compliance with Corporate Guidelines.
  • Perform any other tasks given by supervisor from time to time
  • Comply with the policies and procedures communicated from time to time

Key Requirements:

  • Diploma/Bachelor in Engineering.
  • Four years experience in the servicing of Construction Equipment.
  • A self motivated & open personality combined with strong leadership & communication skills.
  • Capacity to build good relations with customers and team members.
  • Techno commercial acumen and understanding of After market business.
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